Olympic Support Partner Resource Centre
Branding your Marketing Collateral and Support Templates
A wide variety of marketing resources are available to assist in building real added value to your client proposition. All reseller partners can customise unbranded Olympic Support marketing collateral to use as their own. To use these resources simply insert your company name, logo, address details or web address where indicated. If you require more guidance you can download the original pdf’s.
- Watch & Manage Overview Template
- Support Overview Template
- Support Going for Gold Template
- Case Study/Briefing Paper Template
- Maintenance Agreement Template
- Service Level Agreement Template
- Certificate of Support Template
- Standard Terms and Conditions Template
You can find all the templates and pdf's in our Olympic Supportal. Login using your Reseller username and password to access all these features and many more. See Olympic Supportal.
Joint Marketing and Sales Ventures
For lead generation, we have our own telemarketing team available to channel partners for hot prospecting or to arrange appointments. Our expertise can also be utilised for on-site visits, demonstrations or inspections. Simply contact your account manager to arrange an appointment.
Our Full Professional Skills Matrix
Olympic Support offers an unrivalled level of service and technical ability across all our support levels and applications. We are continually reviewing our service delivery to partner's and updating our engineer training to keep abreast of "best-of breed technologies". Our complete range of technical capabilities is listed here.
Complete End User Confidentiality
Full and complete end user confidentiality is always guaranteed. Olympic Support will ensure that individuals within the company will not divulge and agrees to keep confidential all business data and information disclosed to it by it’s reseller partners. Protecting the confidentiality and business interests of our reseller partners is paramount and we take all measures to protect such information in the same manner as we protect the confidentiality of similar information and data of our own (at all times exercising at least a reasonable degree of care in the protection of confidential information).
Global Coverage
IT sales operates at a multi-national level. The demands on resellers to provide support services across international borders is becoming ever more critical. With a defined expansion strategy, committed maintaining the quality of it's support and maintenance services, Olympic Support can now open up new opportunities for resellers to provide a dedicated multi-site support resource across Europe, whilst still retaining a single point of contact in the UK. Read full article.
Fighting OEM F.U.D
We understand what our channel partners are trying to achieve and the competition the face from OEM's. That is why we share all our intellectual property and knowledge in overcoming manufacturer F.U.D. Olympic Support generally provide better levels of service and fix times than most vendors. Login to Supportal using your username and password to see how we remain independent and fight manufacturer F.U.D and access our "FUD Fought" partner document. See Olympic Supportal.
